The role of the Commercial Roofing and Sheet Metal Project Manager is a hybrid position where the Project Manager manages all phases of multifaceted projects that require  knowledge/experience in roofing, sheet metal, wall panels, siding, ACM and standing seam.  The Project Manager manages and supports all construction activities: preconstruction, in–progress, post construction. Manage client throughout project to ensure satisfaction; have a day-to-day working understanding of each ongoing project, manage / achieve critical due dates, manage / support the Field Supervisors; create agenda and participate in monthly foremen’s meetings; attend weekly operations meetings; achieve annual budgeted revenue and gross margin goals. Complete performance evaluations on Field Supervisors per company policy.

Job Responsibilities:

• Oversee and effectively manage all phases of sheet metal/wall panel projects from Preconstruction to Project Close Out
• Perform daily job site visits and assess resources for proper allocation, quality, and cost control
• Manage subcontractors if applicable
• Educate staff on safety, reinforce OSHA safety standards, and perform safety inspections
• Attend on-site construction meetings
• Work with Field Supervisors to prepare change orders and communicate with the client
• Working with VP of Operations, prepare billing documentation
• Monitor job costs – understand financial status of projects
• Work with Accounting and Payroll on questions pertaining to invoices, purchase orders etc.
• Ensure Field Supervisors complete required reporting
• Support Field Supervisors with training requirements, resource planning and job performance
• Provide roofing information - price, quality, point of sales material
• Resolve customer concerns, orders, and inquiries
• Pro-actively understand activities of competition and continually engage in customer retention and growth strategies to build strong relationships with customers
• Record customer operations activity using customer relationship management technology
• Be a proficient user and trainer of Burns & Scalo’s proprietary enterprise system, MasterKey™
• Communicate with customers regularly and ensure satisfaction
• Communicate to the sales and operations department to ensure a proper hand off from sales to operations to provide the best customer experience possible
• Conduct annual performance reviews

Job Qualifications:

• Possess a minimum of 5 years of Roofing industry experience in a supervising capacity/managing crews with a heavy emphasis in commercial roofing and sheet metal
• Leadership skills in order to mentor and motivate staff
• Possess Customer Care focus and have ability to communicate effectively with people from diverse backgrounds
• Safety conscious and adhere to and mentor others on all company safety policies and procedures
• Proficiency in taking roof measurements, reading architectural drawings, interpreting schedules, bid data, and entering info into Estimating and Project Management programs
• Strong time management, planning, and organization skills to organize resources for multiple job sites projects while managing your own schedule
• Ability to comprehend, explain, and present roofing system solutions to customers and problem solve for any concerns or inquiries on their behalf
• Computer and technical skills such as Microsoft Office and ability to learn and administer functions in TimberLine and MasterKey software systems to effectively perform duties.  
• Comfortable working with cloud-based roof management software
• Effective communicate skills (written and oral) to successfully communicate with customers regularly to ensure satisfaction
• Comfortable at heights and climbing ladders
• Experience with iPhone and iPad technology a plus
• Possess OSHA 30 Hour Card or be willing to take online course within first 30 days of employment to receive
• Strong and effective communication and presentation skills (written and oral)
• Bachelor’s Degree in Business, Construction Management, or related field preferred
• Physical demands include climbing ladders, walking, sitting, bending, lifting, and kneeling needed to complete essential job functions